Multi-Venue Management
Patrick Donnachie
Super Admin · 4 venues
PD
Good afternoon, Patrick
Tuesday 3 March 2026 · All venues operational
4
Venues
£41,200
Group Revenue This Week
↑ 9% vs last week
286
Bookings Today
Across all venues
3
Stock Alerts
Needs attention
£1,240
Deals Available
Potential savings
Your Venues — Select to manage
The Crown & Anchor
The Crown & Anchor
Traditional Pub
14 Cathcart Street
Greenock, PA15 1DD
● Open⚠ 3 alerts📆 38 bookings£14,280 this week
The Anchor Bar
The Anchor Bar
Sports Bar
28 West Blackhall Street
Greenock, PA15 1XQ
● Open📆 22 bookings£11,640 this week
The Cellar Door
The Cellar Door
Wine Bar & Restaurant
3 Union Street
Greenock, PA16 8DD
● Open📆 41 bookings£9,880 this week
The Harbour Kitchen
The Harbour Kitchen
Gastropub
7 Custom House Way
Greenock, PA15 1EQ
● Pre-service📆 0 bookings£5,400 this week
Daily Briefing
Tuesday 3 March 2026 — Good morning, Patrick
☀️
Morning Briefing · 6:58 AM
Here's what needs your attention today
6 agents checked in · 3 alerts · Projected takings £2,840
Today's Takings (proj.)
£2,840
↑ 12% vs last Tue
Staff On Today
7
2 AM · 3 PM · 2 Close
Bookings Today
14
↑ 92 covers booked
Stock Alerts
3
Order needed today
📅
Rota Manager
Staff scheduling & cover
1 gap
Jamie called in sick — PM shift uncovered. Suggested: call in Lewis (available, worked last Fri)
7 staff confirmed for today. Full cover for lunch and evening service.
Weekend rota not yet published — 3 days until shifts start.
📦
Stock Controller
Inventory & ordering
3 alerts
Estrella lager at 8 kegs — below par. Order by 2 PM for Wednesday delivery.
House white wine — 6 bottles remaining. High demand Tuesday eves.
Chips/fries — 2 bags left. Weekend football crowd expected Friday.
🍽️
Menu & Cost Analyst
Margins & dish performance
Healthy
Fish & chips is your top performer — 68% margin, ordered 34x last week.
Chicken Caesar salad — only 22% margin after recent chicken price rise. Consider repricing +£1.50.
Food cost % this week: 28.4% — slightly above 27% target.
📊
Finance Reporter
Takings & trends
On track
Last week's total: £14,280 — best week since December.
Monthly target 73% achieved with 11 days remaining. On track to hit £48k.
Monday takings low at £820 — consider a weekly quiz or special to drive footfall.
📆
Bookings Agent
Reservations & capacity
14 today
7:30 PM fully booked — 3 walk-ins turned away last Tuesday at this time. Consider adding a table.
Large party of 18 confirmed for Saturday lunch. Kitchen given advance notice.
2 unconfirmed bookings for tonight — automatic reminder sent at 6 AM.
💰
Savings Tracker
Deals, incentives & smart buying
£448 saved
Buying tip active: Order Jameson 70cl this week — £2.40 cheaper per unit vs 1.5L at current wholesaler pricing. Save ~£28 on your usual order.
Carlsberg incentive: Order 10+ kegs this month and receive a £150 draught equipment credit. You're at 7 — 3 more to unlock it.
3 new wholesaler deals spotted this week. Review before placing your next order.
🛒
Ordering Agent
Automated stock ordering
2 awaiting
Order ready to send: £284 to Booker Wholesale — Estrella, house white wine, fries. Awaiting your approval.
Carlsberg order drafted: 3 kegs to hit your loyalty incentive target. £87. Tap to review.
Last order placed Tuesday 24 Feb — £340 to Matthew Clark. Delivered on time.
⚠️ Jamie Taylor called in sick for the PM shift (3pm–11pm). Suggested replacement: Lewis Marsh — available and worked last Friday. Send Lewis a message →
📅 Today's Rota
Staff Member Role Shift Hours Status
Patrick Donnachie Manager 9am–5pm 8h ✓ Confirmed
Marcus Webb Bar Staff 11am–7pm 8h ✓ Confirmed
Priya Nair Front of House 12pm–8pm 8h ✓ Confirmed
Jamie Taylor Bar Staff 3pm–11pm 8h ✗ Sick
Lewis Marsh (suggested) Bar Staff 3pm–11pm 8h ? Pending
Tom Briggs Kitchen 10am–6pm 8h ✓ Confirmed
Aisha Koroma Kitchen 5pm–Close 7h ✓ Confirmed
Dean Ross Cleaner Day Off Off
📆 Upcoming Shifts
Date Staff Member Role Shift Hours Status
Loading…
🕐 My Hours This Week
Day Scheduled Clocked In Clocked Out Hours
Loading…
📅 This Week's Labour Cost
Week Budget
£3,200
Projected Actual
£3,080
↓ £120 under
Labour %
21.6%
Target: 22%
Hours Scheduled
186h
🔴 3 items below par level. Suggested order total: £340 from two suppliers. Place by 2 PM for Wednesday delivery.
Total Items
8
Critical (below par)
3
Low (monitor)
3
Well stocked
2
Total Stock Value
📦 Current Stock Levels
Item Category In Stock Par Level Cost/unit Level Last Updated Updated By Action
🗑 Recent Wastage
No wastage logged yet
📋 Stocktake History
No stocktakes completed yet
📊 Wastage Analytics Last 30 days
No wastage data yet
Avg Food Cost %
Target: 27%
Top Seller
Avg GP
Menu Items
Tuesday 3 March 2026
Revenue
Gross Profit
Net Profit
VAT Estimate
📊 P&L Summary This Week
💸 Cost Breakdown % of revenue
🎯 Target Tracker March 2026
Last 7 Days — Daily Takings
Bar + Kitchen
Peak Hours
Avg takings/hr
📅 Week-on-Week Comparison Last 8 weeks
Week Revenue vs Target Bar Kitchen Net Profit NP % Trend
💷 Payroll — Current Week
Total gross:
Staff Member Scheduled Actual Hrs Break Sick Days Hourly Rate Gross Pay
Loading payroll…
Today
Today's Bookings
14
Total Covers
92
of 100 capacity
Unconfirmed
2
need confirmation
Walk-in Capacity
8
seats remaining
Capacity — Today 92 / 100 covers booked
0⚠ Getting full100
Today's Reservations
💰
Savings Intelligence — Live Agent
Scanning your suppliers for deals
Last scan: just now · Next scan in 6h 00m
£448
saved this month
Active Deals
Potential Saving
if all actioned
Saved This Year
£3,100
↑ avg £258/month
Connected Suppliers
5
all synced
🏆 Brewer Incentives
Volume-based rebates & rewards
🔌 Connected Wholesaler Accounts
📧 Supplier Inbox 4 deals detected
🔥 Live Deal Feed
📋 Savings Log — This Month Deals actioned
Date Product Supplier Saving Status
🛒
Ordering Agent
Your orders, placed for you
The agent monitors your stock, finds the best price, builds the order — you just tap Approve.
Awaiting Approval
2
orders to review
Spent This Month
£3,840
↑ across all suppliers
Connected Suppliers
5
all synced
Next Delivery
Thu
27 Mar · Booker
⏳ Awaiting Your Approval
2 orders ready to send
📋 Recent Order History
Orders placed by the agent All orders approved by you before sending
Date PlacedSupplierItemsTotalDeliveryStatus
24 Feb 2026Matthew Clark Baileys, Jameson, House Red, Prosecco (8 items) £340.0026 Feb — On time Delivered ✓
18 Feb 2026Booker Wholesale Crisps, Frozen chips, Chicken, Soft drinks (12 items) £218.4020 Feb — On time Delivered ✓
10 Feb 2026Heineken Direct Heineken, Birra Moretti, Foster's (20 kegs) £560.0012 Feb — On time Delivered ✓
3 Feb 2026LWC Drinks Jack Daniel's, Captain Morgan, Gordon's Gin (10 items) £294.505 Feb — On time Delivered ✓
📒 Supplier Contact Book
Reps, delivery days & account details
🖥️
Till Integration
Your till feeds the whole app
Every drink sold automatically updates stock levels, triggers reorder alerts and feeds your finance reports — no manual input needed.
Live & Syncing
Last sync: 2 mins ago
🔗 Connected EPOS System
Lightspeed Restaurant POS
Connected via Lightspeed API · The Crown & Anchor · Terminal ID: POS-004
Syncing: Sales, voids, covers, product mix
Frequency: Every 5 minutes
Connected since: 14 Jan 2026
● Connected
⚡ How Your Till Data Powers the App
📦
Stock Controller
Every pint, spirit measure and bottle sold is deducted from stock automatically. No cellar round needed. Agent flags low stock the moment par level is breached.
✓ Active — updating every 5 mins
🛒
Ordering Agent
Uses live sales velocity — not guesswork — to calculate how many days of stock remain. Orders the right amount at the right time, factoring in upcoming bookings and busy periods.
✓ Active — orders triggered by till data
📊
Finance Reporter
Daily takings, hourly breakdowns, wet vs dry split — all pulled directly from the till. No end-of-night manual reconciliation. Your morning email has last night's numbers already in it.
✓ Active — live revenue tracking
🍽️
Menu & Cost Analyst
Knows exactly how many of each dish and drink was sold. Tracks which items are flying, which are sitting still, and automatically recalculates margins when your purchase prices change.
✓ Active — product mix updated nightly
📡 Live Sales Feed — Today
Updates every 5 minutes from till
🏆 Top Selling Items Today Live from till
Item Units sold Stock left Revenue
Estrella Lager
Draught pint
47 pints ~5.3 kegs left ⚠️ £188
Guinness
Draught pint
38 pints ~8.6 kegs left £152
Fish & Chips
Kitchen
14 portions 6kg cod left ✓ £203
House White Wine
175ml glass
31 glasses ~3.4 btls left ⚠️ £155
Smirnoff Vodka
25ml measure
28 measures ~4.7 btls left ✓ £112
⏱️ Hourly Takings — Today Bar + Kitchen
12–1pm
£210
1–2pm
£290
2–3pm
£148
3–4pm
£109
4–5pm
£174
5–6pm
£268
6–7pm
£498 ★
Now ▶
£143…
Total so far today £1,840
🔌 Supported EPOS Systems
Connect in minutes — no IT support needed
Lightspeed
● Supported
Square POS
● Supported
🔵
ICRTouch
● Supported
🟠
Tevalis
● Supported
🟢
Zonal
● Supported
🔴
TISSL
● Supported
Don't see yours?
Request it
🍺
Draught Installs
Request a new draught line
Select a brand below and the agent will send an install request directly to the right contact at that brewery — no phone calls, no hunting for email addresses.
3
active installs
👇
1. Select brand
Pick the draught brand you want installed
✍️
2. Add details
Lines available, current setup, preferred timing
📧
3. Agent sends email
Brewery contact emailed automatically — you're cc'd
📬 Install Incentive Emails
🍺 Select a Draught Brand
📋 Active Install Requests
Emails sent by the agent
Brand Brewery Contacted Sent to Lines Status
Pravha Asahi UK 24 Feb 2026 rep@asahiuk.com 1 line Awaiting reply
Madri Excepcional Molson Coors 18 Feb 2026 installs@molsoncoors.com 2 lines Meeting booked ✓
Camden Hells AB InBev 10 Feb 2026 trade@abinbev.com 1 line Install confirmed ✓
Upcoming Acts
6
next 30 days
This Week
2
confirmed
Roster Size
12
entertainers
Avg Fee
£185
per booking
Upcoming Entertainment
Recent History
Act Type Date Fee
📅 Book an Act
Our Roster
Lines Active
8
of 10 taps
Low / Critical
2
need attention
CO₂ Pressure
Good
all lines nominal
Cellar Temp
11°C
✓ Optimal
Draught Lines
Gas Cylinders
🔄 Log Barrel Change
Recent Changes
Temperature Log
Total Staff
9
across all roles
On Shift Today
4
clocked in / scheduled
Weekly Hours
147
contracted this week
Avg Pay Rate
£12.40
per hour
Staff Profiles
👤
Select a staff member
to view their profile
🩺
Doctor Agent
What seems to be the problem?
Describe any issue with your agents, data, emails or integrations. The Support Agent will diagnose it and walk you through a fix.
All Systems
Healthy
🔍 Agent Health Check
📦 Stock Controller
● Running · Last sync 4m ago
🛒 Ordering Agent
● Running · 2 orders drafted
💰 Finance Reporter
● Running · Updated 12m ago
📧 Email Briefing
● Sent today at 7:02 AM
👥 Rota Manager
● Running · No alerts
💡 Savings Tracker
● Running · 3 deals active
🖥️ Till Integration
● Connected · Lightspeed
📅 Bookings Agent
● Running · 12 bookings today
⚡ Common Issues
Support Agent powered by Claude
🩺
Hello Sarah! I am the Last Orders Support Agent. I can diagnose problems with any of your agents, integrations or data.
Tell me what is wrong and I will investigate. You can also tap one of the quick issue buttons above to get started.
Good morning
Loading…
--:--:--
Your shift today
Name
Shift
Clocked in
Hours worked
👥 Live attendance today 0 / 0 clocked in
StaffRoleShiftInStatus
📋 Clock log
No entries yet
Settings
Your Profile
Personal details and login information
Full name
Email address
Phone number
Used for urgent alerts via SMS
Role
Venue Details
Information about your venue used by all agents
Venue name
Venue type
Covers (seats)
Opening hours
Agents use this to schedule tasks correctly
to
Weekly target revenue
Used by Finance Reporter to track performance
⚠️ Danger Zone
Delete this venue
Permanently removes all data for The Crown & Anchor
Close account
Permanently deletes your entire Last Orders account
Agent On/Off
Enable or disable individual agents. Disabled agents will not run, send alerts, or appear in your briefing email.
📅 Rota Manager
Monitors staff schedules, sick cover and labour costs
📦 Stock Controller
Tracks stock levels from till data, alerts when items drop below par
🍽️ Menu & Cost Analyst
Analyses dish margins and food cost percentage across your menu
📊 Finance Reporter
Daily and weekly revenue tracking against your targets
📆 Bookings Agent
Manages reservations and upcoming capacity monitoring
💰 Savings Tracker
Monitors wholesaler deals and brewer incentive progress
🛒 Ordering Agent
Drafts and places orders via your connected wholesalers
Ordering Rules
Control how the Ordering Agent behaves when drafting and placing supplier orders.
Require approval before placing
Agent drafts orders and waits for your approval — strongly recommended
Auto-approve small orders under
Top-up orders below this value are placed without needing approval
£
Alert if single order exceeds
Flags unusually large orders before they are submitted
£
Preferred order day
Agent prioritises drafting orders on this day each week
Include active wholesaler deals automatically
Adds deal items to orders when they are relevant and in season
Stock Settings
How the Stock Controller calculates par levels and triggers alerts.
Par level calculation method
How the agent suggests minimum stock levels for each item
Critical stock alert threshold
Send alert when stock falls below this percentage of par
%
Account for upcoming bookings
Stock forecasts factor in confirmed covers for the next 3 days
Finance & Targets
Set your weekly revenue target so the Finance Reporter can track progress and project week-end takings.
Weekly revenue target
Agent measures daily performance against this figure
£
Target food cost %
Menu & Cost Analyst flags dishes above this threshold
%
Delivery
When and to whom the morning briefing email is sent each day.
Send briefing at
Delivered in Europe/London timezone
Send on weekends
Deliver Saturday and Sunday briefings
Recipients
Everyone listed receives the morning briefing
Email Sections
Choose which sections appear in the briefing. Sections with nothing to report are always hidden automatically.
📊 Finance summary
Yesterday's takings, today's projection and week-to-date progress
📦 Stock alerts
Items below par level that need ordering or attention
🛒 Orders awaiting approval
Overnight order drafts with one-tap approve links — no login needed
📆 Today's bookings
Reservation count, covers and any special requirements
👥 Rota alerts
Uncovered shifts, sick calls and staffing gaps
💰 Savings & deals
Active wholesaler promotions and brewer incentive progress
🍽️ Menu cost alerts
Dishes with margins running above your target food cost %
Email Preview
Example of what arrives in your inbox each morning
Good morning, Patrick ☕
Tuesday 3 March 2026  ·  The Crown & Anchor, Greenock
⚡ 2 things need your attention today
•  Stella Artois keg — 1 remaining, order drafted and awaiting approval
•  Booker order — £284.60, awaiting your approval
📊 Finance  Yesterday: £1,840  ✔ above target  ·  This week: £9,240 of £11,000 target  ·  Today projection: £2,100 (42 covers booked)
📆 Bookings  42 covers today — fully booked from 7pm. 6 covers require allergen menus.
Approve Booker Order — £284.60
Tap to approve · No login required · View full order before confirming
Till System
Your EPOS is the data backbone of Last Orders — it feeds stock levels, finance figures, order decisions, and your morning briefing.
⚡ Lightspeed Restaurant
Connected · Syncing every 5 mins · Last sync 2 mins ago · 14,280 transactions loaded
● Live
Sync frequency
How often Last Orders pulls fresh sales data from your till
Or connect a different till system:
Wholesaler Accounts
Connected accounts the Ordering Agent uses to place orders on your behalf. Credentials are encrypted with AES-256 and never stored in plain text.
🛒 Booker Wholesale
orders@crownandanchor · Last order 28 Feb · 14 orders placed
● Connected
🍺 Carlsberg UK Direct
direct@crownandanchor · Last order 14 Feb · 3 orders placed
● Connected
Connect another wholesaler
Supports Booker, Matthew Clark, LWC, Bestway, Heineken, AB InBev and others
Booking Platform
Connect your bookings system so the Bookings Agent can read reservation data automatically, without manual entry.
ResDiary
Not connected
OpenTable
Not connected
Collins
Not connected
Accounting
Export financial data directly into your accounting software.
Xero
Not connected
QuickBooks
Not connected
Team & Access Control
Invite your team, create custom roles, and control exactly what each person can see. Owners always have full access to everything.
Team Members
SC
Patrick Donnachie (you)
OwnerFull access always
JD
Jamie Davidson
General Manager
TB
Head Chef
KM
Bar Supervisor
Roles & Permissions
Create custom roles, then drag sliders to set what each one can see.
Permissions for General Manager — drag sliders to set what this role can see.
📊
Finance Report
Daily takings and revenue data
Full
🛒
Ordering Agent
View and approve supplier orders
Full
📦
Stock Controller
Stock levels and par alerts
Full
👥
Rota Manager
Staff schedules and shifts
Full
🍽️
Menu and Costs
Dish margins and food cost
Full
📅
Bookings Agent
Reservation management
Full
💰
Savings Tracker
Deals and savings data
Full
🍺
Installs
Draught install requests
Full
🖥️
Till Integration
Till connection settings
View only
📧
Daily Briefing Email
Receive the morning briefing
Full
🧬
Not sure what to give your team access to?
Just tell the Support Agent what roles you have and what they should see — it will configure everything for you.
Current Plan
Active
Pro
£149 / month + VAT  ·  Renews 3 April 2026
All 7 AI agents running 24/7
Till integration (Lightspeed, Square, ICRTouch and more)
Unlimited wholesaler connections
Daily AI briefing email with one-tap order approval
Automated ordering agent
Up to 5 team members
💷
You've saved £3,100 with Last Orders this year
£448 saved this month alone through optimised ordering and wholesaler deals. Your subscription pays for itself many times over.
Payment Method
💳 Visa ending 4242
Expires 08/28 · Billing name: The Crown & Anchor
Billing email
VAT invoices are sent to this address each month
Billing History
Date Description Amount
3 Mar 2026Last Orders Pro — March 2026£149.00
3 Feb 2026Last Orders Pro — February 2026£149.00
3 Jan 2026Last Orders Pro — January 2026£149.00
3 Dec 2025Last Orders Pro — December 2025£149.00
Danger Zone
These actions cannot be undone. Your data will be permanently deleted.
Password
Current password
New password
Minimum 12 characters, mix of letters and numbers recommended
Confirm new password
Two-Factor Authentication
Strongly recommended. This account has access to wholesaler ordering credentials and financial data.
Authenticator app (TOTP)
Use Google Authenticator, Authy, 1Password or similar
Not enabled
SMS backup code
Receive a backup code by text if your authenticator is unavailable
Active Sessions
All devices currently signed in to your Last Orders account.
💻 MacBook Pro — Chrome 122
Greenock, Scotland · Active right now
This device
📱 iPhone 14 Pro — Safari
Greenock, Scotland · Last seen 1 hour ago
💻 Jamie Davidson — MacBook Air, Chrome 121
Glasgow, Scotland · Last seen 3 hours ago
Wholesaler Credential Security
Your supplier login details are stored with AES-256 encryption. Rotate credentials here if you change a password or suspect unauthorised access.
Booker Wholesale
Credentials encrypted · Last used 28 Feb 2026 · 14 orders
Carlsberg UK Direct
Credentials encrypted · Last used 14 Feb 2026 · 3 orders